Transfer Funds between Accounts
How to internally transfer funds between two accounts of your workspace.
A transfer moves funds from one account in your workspace to another - for example, moving money from your main account into a taxes account. Unlike a payment, both the source and destination are your own workspace accounts. Like other transactions, a transfer is approved and signed in the Lisk mobile app.
Before you start
You need permission to create transactions, and you must be an approver on the account you're transferring from.
Your workspace needs at least two accounts. To create one, see Create an account.
The source account needs enough balance to cover the amount plus the network fee.
Have the Lisk mobile app ready - transfers are approved there.
Steps
Click Transfer (available from your dashboard, the Accounts page, and the account page).
On the Transfer form:
From - choose the account to move money out of.
To - choose the account to move money into. (You can't pick the same account for both.)
Amount - enter the amount. You can tap Max to use the full balance. The source balance is shown for reference.
Click Next.
On Confirm transaction, review the details. A badge shows how many approvals are required. Click Confirm.
A screen titled Waiting for approval via mobile app appears with a QR code. Scan it with your phone to open the request directly in the Lisk mobile app.
Confirming on the web is only the first step - the transfer isn't actually sent until you approve it on your phone.
Approve the transfer on your phone
After you confirm on the web, you'll see the Waiting for approval via mobile app screen with a QR code. Scan it with your phone to open the request directly.
On your phone you'll get a push notification that an approval was requested. You can also find it on the Home screen under Pending transactions (tap View all), or in your Notifications.
Tap the request to open the transfer details. Review From, To, Amount, the estimated fee, and any Notes.
At the bottom, tap ✓ Approve. (If you'd rather not approve it right now without blocking it for others, tap Skip instead.)
In the Approve transaction sheet, review the details and tap Confirm.
Confirm with your passkey - your phone prompts for Face ID, Touch ID, or your device passcode.
You'll see Transaction approved. If the account needs more than one approval, it stays pending until enough approvers have signed. Once the required number is reached, you'll see Transaction submitted and the transfer is sent.
What to expect
Starting the transfer on the web alone doesn't move the money - the funds move only once the transfer is fully approved in the Lisk mobile app.
If the source account requires more than one approver, each other approver repeats the approval steps above in their own Lisk mobile app. Once enough approvals are collected, the funds move and you'll see Transaction submitted. You can check its status on the Transactions page.
A pending request expires after 72 hours if it isn't fully approved by then. If that happens, just start the transfer again.
Troubleshooting
I don't see the Transfer button → You may not have permission to create transactions, or you're not an approver on any account. Ask an admin.
The To field is empty or won't let me pick an account → You need at least two accounts to transfer between, and you can't send to the same account you're sending from. Create another account first.
My amount won't go through / balance warning → The amount plus the network fee is more than the source account's balance. Lower the amount or add funds first - see Deposit Funds.
The transfer is still waiting → It needs more approvals in the Lisk mobile app. It completes automatically once the required approvers have approved it.
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