> For the complete documentation index, see [llms.txt](https://support.lisk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.lisk.com/guides/transactions-and-payments/send-money.md).

# Send Money

Sending a payment moves funds from one of your workspace accounts to a recipient (a **contact**) - for example, paying a vendor or supplier. You start the payment on the web, and it's approved and signed in the **Lisk mobile app**.

### Before you start

* You must be an **approver** on the account you're paying from.
* The account you're sending from needs enough balance to cover the amount plus the network fee.
* The recipient should be saved as a **contact** with a payment method. You can also add a new contact during the send flow. See [Add a Contact](/guides/workspace-management/add-a-contact.md).
* Have the **Lisk mobile app** ready - payments are approved there. 

### Steps

1. Click **Send** (available from your dashboard, the account page, and the Transactions page).
2. On the **Send transaction** form:
   * **From** - choose the account to pay from.
   * **Recipient** - choose a contact (or add a new one).
   * **Method** - choose which of the contact's saved payment methods to pay to (bank account or crypto wallet).
   * **Send as** - if you're paying to a crypto wallet, choose which token to send.
   * **Amount** - enter the amount. You can tap **Max** to use the full balance. The account's balance is shown for reference.
   * **Notes** - optionally add a short note.
3. Click **Next**.
4. On **Confirm transaction**, review the details. A badge shows how many approvals are required for this account. Click **Confirm**.
5. A screen titled **Waiting for approval via mobile app** appears with a **QR code**. Scan it with your phone to open the request directly in the Lisk mobile app.

Confirming on the web is only the first step - the payment isn't actually sent until you approve it on your phone.

### Approve the payment on your phone

1. After you confirm on the web, you'll see the **Waiting for approval via mobile app** screen with a **QR code**. Scan it with your phone to open the request directly.
2. On your phone you'll get a **push notification** that an approval was requested. You can also find it on the **Home** screen under **Pending transactions** (tap **View all**), or in your **Notifications**.
3. Tap the request to open the payment details. Review **From**, **To**, **Amount**, the estimated fee, and any **Notes**.
4. At the bottom, tap **✓ Approve**. (If you'd rather not approve it right now without blocking it for others, tap **Skip** instead.)
5. In the **Approve transaction** sheet, review the details and tap **Confirm**.
6. Confirm with your **passkey** - your phone prompts for **Face ID, Touch ID, or your device passcode**.
7. You'll see **Transaction approved**. If the account needs more than one approval, it stays pending until enough approvers have signed. Once the required number is reached, you'll see **Transaction submitted** and the payment is sent.

### What to expect

Starting the payment on the web counts as the first approval, but the money isn't sent yet - it moves only once the payment is fully approved in the Lisk mobile app.

If the account requires more than one approver, each other approver repeats the approval steps above in their own Lisk mobile app. The screen shows how many approvals are still needed. Once enough approvals are collected, the transaction is sent and you'll see **Transaction submitted**. You can follow its status on the **Transactions** page at any time - you don't need to keep the send window open.

A pending request **expires after 72 hours** if it isn't fully approved by then. If that happens, just start the payment again.

### Troubleshooting

* **I don't see the Send button** → You may not have permission to create transactions, or you're not an approver on any account. Ask an admin.
* **My amount won't go through / balance warning** → The amount plus the network fee is more than the account's balance. Lower the amount or add funds first - see [Deposit Funds](/guides/transactions-and-payments/deposit-funds.md).
* **"Contact has an invalid wallet address"** → The crypto wallet saved for that contact isn't a valid address. Update the contact's payment method and try again.
* **The transaction is still waiting** → It needs more approvals in the Lisk mobile app. It completes automatically once the required approvers have approved it.

### Related

* [Transfer Funds between Accounts](/guides/transactions-and-payments/transfer-funds-between-accounts.md)
* [Withdraw Funds](/guides/transactions-and-payments/withdraw-funds.md)
* [Add a Contact](/guides/workspace-management/add-a-contact.md)