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Deposit Funds

How to add money to your workspace.

You add funds to your workspace with a deposit. Deposits happen at the workspace level, and the funds land in your workspace's Main Account. Lisk gives you the details you need to send money in from an outside source - either a bank transfer or a crypto transfer. You then make that transfer from your bank or wallet, and the funds arrive in your workspace.

Before you start

  • Depositing is limited to the workspace Owner and Admins. If you don't see a Deposit button, ask an admin.

  • Deposits need your workspace to have completed business verification (KYB) first.

  • For a bank transfer, have access to the bank account you'll be sending from. For a crypto transfer, have your wallet ready.

Steps

  1. Click Deposit (available from your dashboard and the Transactions page).

  2. In the Deposit dialog, choose a method:

    • ACH/wire bank transfer - for US bank transfers.

    • SEPA bank transfer - for European bank transfers.

    • Crypto transfer - to send crypto to your workspace wallet.

  3. Lisk shows the details you need:

    • For a bank transfer, you'll see the receiving bank details to use for your transfer.

    • For a crypto transfer, you'll see the wallet address to send to. Choose the asset first, then use the copy button to copy the address.

  4. Make the transfer from your own bank or wallet using those details.

  5. Click Done to close the dialog.

What to expect

When you send crypto, only send the asset shown, on the network shown (the deposit screen states this, for example "Only send USDC on the Base network"). Sending a different asset or using a different network can result in lost funds.

Bank transfers take as long as your bank normally needs to process a transfer; crypto transfers usually arrive after the network confirms them, usually nearly instantly. Your workspace balance updates once the funds are received - you can check the Transactions page for incoming deposits.

Troubleshooting

  • The deposit screen asks me to complete verification → Deposits require your workspace's business verification (KYB) to be approved. Follow the prompt to start or finish verification, or ask an admin to complete it.

  • I don't see the Deposit button → Depositing is limited to the workspace Owner and Admins. If you're a member, ask an admin.

  • I sent the wrong asset or used the wrong network → Only send the exact asset and network shown on the deposit screen. If you're unsure, contact support before sending.

  • "This deposit method isn't available for this account yet" → That method hasn't been set up for your workspace. Try another method or ask an admin.

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