> For the complete documentation index, see [llms.txt](https://support.lisk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.lisk.com/guides/getting-started/complete-business-verification-kyb.md).

# Complete Business Verification (KYB)

Before your workspace can add a bank account for deposits or send money to a bank, Lisk needs to verify your business. This is called **KYB (Know Your Business)** verification. You'll fill in details about your company, add your owners and directors, and upload a few official documents.

The smoothest way to get verified quickly is to have your documents ready **before** you start. Reviewers may ask for extra documents partway through, so gathering the full set up front helps you avoid delays.

### Before you start

* You need permission to manage verification for your workspace. If you don't see the **Verification** option, ask a workspace admin.
* Gather the information and documents in [**What to prepare**](#what-to-prepare) below.

### What to prepare

Have these ready before you begin. Not every item is requested in every case, but preparing the full set up front is the best way to avoid back-and-forth during review.

**Company identity and registration**

* Legal business name, entity type, and incorporation date
* Country/region where the business is registered, and its registered address
* Certificate of incorporation (or equivalent formation document)
* Company registration extract, if available
* Business contact details

**Business details**

* Industry and a clear description of what your business does
* Expected account usage - transaction types and, if you have it, expected volume
* Primary source of funds

**Ownership and control**

* List of ultimate beneficial owners (UBOs) and control persons
* Director / officer information and their roles
* Register of members / shareholders (and a cap table, if applicable)
* Signed organizational chart, and an ownership declaration if needed

**Identity documents**

* A valid photo ID (passport, national ID, or driver's license) for each owner and director, plus their tax ID where applicable

**Proof of address**

* A lease agreement or utility bill in the business's name
* If your business is fully remote with no physical office, proof of residential address for a control person is usually accepted
* A recent bank statement or invoice showing the address can also help

**Financial / source-of-funds evidence**

* A recent company bank statement
* Any supporting document explaining where your funds come from (for example, a parent-company funding commitment, if relevant)

**Good standing (if available)**

* Certificate of good standing, a registry extract, or a recent official filing showing the company is active

{% hint style="info" %}
**Tip**: make sure your **legal company name matches exactly** across every document - incorporation, ownership, bank, and address. Mismatched names are the most common cause of delays.
{% endhint %}

### Steps

1. Open the verification flow - from the **Verify now** prompt in your workspace, or from **Settings → Verification**.
2. On the **Verify your business** intro screen, review the steps and select **Start verification**. You'll be asked to accept the terms before continuing.
3. **Business details** (Step 1 of 4) - enter your legal entity name, company/display name, website, business email, country/region, entity type, tax ID, and registered address. If your physical address differs, uncheck the box and add it.
4. **Business activity** (Step 2 of 4) - add your business description, industry code, expected monthly volume, account purpose, estimated annual revenue, and source of funds.
5. **Owners & directors** (Step 3 of 4) - add each beneficial owner and director with their details and identity documents.
6. **Company documents** (Step 4 of 4) - upload your company documents (see **What to prepare** above).
7. **Review & submit** - check the summary of everything you entered, accept the terms, and submit.

### What to expect

* After you submit, you'll see a message that your details are being reviewed. Lisk will email you once the review is complete. Some documents, such as financial statements and proof of address, must be dated within the last 90 days.
* Your verification moves through stages: in progress, under review, and then approved or declined.
* **Reviewers may request additional documents** (for example, proof of address, a bank statement, or clarification of your ownership structure). Respond promptly - this is the most common reason a review takes longer.
* Once your business is approved, fiat deposits and bank withdrawals become available for your workspace.

### Troubleshooting

* **"My country isn't eligible."** Some countries can't be verified. If you see this message, choose a different country or contact support.
* **"A document was rejected or wouldn't upload."** Make sure each file is a PDF, JPG, or PNG .
* Financial documents and proof of address should be recent (typically dated within the last 90 days).
* **"I was asked for more documents after submitting."** This is normal. Upload what's requested as soon as you can to keep your review moving.
* **"My verification was declined."** You can reapply. Open the verification flow again and select **Reapply**.

### Related

* [KYB by Entity Type and Jurisdiction](/guides/getting-started/kyb-by-entity-type-and-jurisdiction.md)
* [Lisk App](/faq/lisk-app.md#how-long-does-it-take-to-get-set-up-on-lisk)